1) shipping rates
2) TERMS AND CONDITIONS
1) SHIPPING RATES
1) UNITED KINGDOM - Standard Delivery Royal Mail Second Class: £2.95
FREE SHIPPING FOR ALL ORDERS from £40 order value
Estimated delivery time 2 to 3 working days excluding weekends and public holidays
FREE SHIPPING FOR ALL ORDERS over £80 (£ = Great British Pound)
I endeavour to dispatch products, which are freshly produced on order, within 3-5 days after the date they are received and paid for (except weekends). However, please note that I cannot be held accountable if on the rare occasion delivery through Courier or Royal Mail takes longer than mentioned above.
2) TERMS AND CONDITIONS
Welcome to the GerlindeNaturals website terms and conditions for use. These terms and conditions apply to the use of this Website and by accessing this Website and/or placing an order you agree to be bound by the terms and conditions set out below.
Storage of skin care products
GerlindeNaturals products are freshly prepared in small batches and carry a 'best before' date for guidance. Refrigeration is not necessary (yet Floral Waters and Toners might benefit), but storing away from heat, keeping products out of direct sunlight (window sills) and closing lids fully after use will maximise the products' shelf-life.
Description of products
I accept PayPal and all Major Credit an d Debit Cards. Your payment will be processed via a secure (Thawte SSL123 Certificate) PayPal Braintree payment gateway. A secure SSL connection which provides industry standard data encryption of information will transfers data from your computer to the website, ensuring safe online transactions.
You will be asked to select your preferred method of payment during the checkout process.
GerlindeNaturals never receives your credit or debit card details and never keep such information on their own system.
When you choose Klarna at checkout, you’ll get the option to shop now and pay later for your purchase.
Make your purchase today so you can try before you buy. Only pay for what you keep. Pay up to 30 days later. No interest. No fees when you pay on time. No impact to your credit score.
Split your purchase into three equal payments so you can spread the cost of your purchase over time. Enter the credit or debit card details of your choice and make automatic payments every 30 days. Your first instalment will be collected when your order is confirmed by the merchant and instalments 2 and 3 are scheduled 30 and 60 days later, respectively. No interest or fees when you pay on time. No impact to your credit score.
Add item(s) to your cart and head to the checkout.
Select Klarna at the checkout to pay as you like for your purchase.
Manage your orders and payments in the Klarna app.
For Wholesalers: If not paid instantly via the wholesale online account, POR (Payable on Receipt) is applicable - payment is due at the same time as a product or service is delivered by bank transfer or online service payment, ie PayPal.
Vouchers are non-refundable but may be transferred to another person.
Gift vouchers may not be exchanged for cash.
If the goods purchased online total less than the value of the gift voucher, any balance will be left as a credit for you with
If you have to return goods you have purchased online using gift vouchers, then in most instances we will credit against further purchases. This does not affect your statutory rights.
Returns Procedure and Refund Policy
Should you wish to return anything bought from me and the product is in re-saleable, perfect condition, I will be happy to refund or exchange the product. Returns should be made within a reasonable time (usually 14 days) and in original, undamaged packaging.
Damaged Goods Cancellations
Intellectual property and right to use
You acknowledge and agree that the material and content contained within the Website is made available for your personal non-commercial use only and that you may (if necessary to make a purchase) download such material and content onto only one computer hard drive for such purpose. Any other use of the material and content of the Website is strictly prohibited. You agree not to (and agree not to assist or facilitate any third party to) copy, reproduce, transmit, publish, display, distribute, commercially exploit or create derivative works of such material and content.
I guarantee that all products offered for sale on this website are fit for their intended purpose. However, the information on this website describing the traditional uses and perceived benefits of natural ingredients is from published sources and is provided for information purposes only, and is without warranty; either expressed or implied. Gerlinde Naturals reserves the right to change, add or or amend content or information contained in this website at any time.
This is to confirm that Gerlinde Naturals do not knowingly purchase ingredients or products that are tested on animals. Using animals as part of cosmetic ingredient testing has been banned under EU law since 2009 and we wholly endorse this.
Third party links
Consumer Rights according to Trading Standards
Under SOGA (Sale Of Goods Act) if an item is faulty, it means that it is
you can cancel your order any time from when you place it up to 7 working days from the day after you receive the goods – even if the item is not faulty.
Your acceptance of these terms
By using this Site, you signify your acceptance of this policy and terms of service. If you do not agree to this policy, please do not use our Site. Your continued use of the Site following the posting of changes to this policy will be deemed your acceptance of those changes.
59 Woodgate Road, Moulton Chapel, PE12 0XF
+44 (0)7484 742613
updated 15 September 2023